FAQs


General

Q: What is MyBooster?

A: MyBooster is a premier ecommerce portal with a vast range of excellent products sourced from the best manufacturers and brands across the world.

Q: Where is MyBooster based?

A: MyBooster has its administrative office Pune, with multiple facilitation centers across India.

Q: What are the unique benefits of MyBooster?

A: MyBooster offers the world’s best healthcare and nutrition products made by the most reputed manufacturers across the globe. MyBooster offers a holistic approach to healthy living, coupled with an amazing four door income opportunity

Q: Where can I buy MyBooster’s Products?

A: All of MyBooster’s Products can be purchased through MyBooster’s members / distributors across India.

Q: How can I find a distributor near me?

A: You can visit MyBooster’s website and add the products in your cart. Upon checkout, you will be informed about the nearest members / distributors from whom you can purchase the products.

Q: What is the Boost Assist Plan

A: The Boost Assist Plan is an accessible program where MyBooster offers an affordable installment plan to purchase Buder’s 7-plate Alkaline Water Ionizer (HI-TA 817). The details of the Boost Assist Plan are available on MyBooster’s website.

Registration

Q: How can I Register in MyBooster?

A. Registration in MyBooster is FREE. Login to www.MyBooster.biz and click on the ‘Register’ link on the homepage. Fill in the simple details as required and Register as a MyBooster Member

Q: Can I register in MyBooster as a Company?

A. Yes, Registration in MyBooster is available for Individuals as well as Company. You have a preference to choose this option at the start of Registration. However a GST No will be mandatory after you cross the turnover limit.

Q: What will I need for the Online Registration?

A: Apart from your own Credentials, you will need the ID of your Sponsor; an email ID and a Mobile number.

Q: Why do I need to have a Sponsor?

A. To conduct MyBooster business opportunity successfully you will need a mentor to guide you through this seamlessly. You will also need a Placement ID, by default it will be your Sponsor ID but your mentor will inform you accordingly.

Q: After Registration what next?

A. On successful Registration you will get an Email, with your Login and Password. You will be forcibly guided to change your Login Password at the first login, and that the Login Password & Transaction Password cannot be same.

Q: Why can’t both Passwords be same?

A: This is for your own security, transaction password can be used for transferring PV, making Withdrawals, confirming Purchases and other sensitive transactions.

Q: Is a PAN Card compulsory?

A: Yes, according to the current laws a PAN Card number and uploading the Image of your PAN Card is mandatory, for completing your KYC. This should match with your Name used for Registration.

Q: What else is required for completing KYC information?

A: You can upload your Aadhaar Card, Passport or Driving license as your address proof to complete your KYC. This should match with your Name used for Registration.

Q: When will be my ID be activated?

A: When you Purchase Products worth equal or more than 3000 PV your ID will be activated (Orange). However there is a cooling period of 15 days, as laid down by the Guidelines formed by GOI till your ID becomes totally active (Green), to enjoy all benefits offered by MyBooster opportunity.

Q: What happens if I do not purchase any Product?

A: If you do not activate your ID within 30 days of your Registration, it will be permanently deactivated.

Q: Why is my Mother’s name mandatory?

A: This is your secret answer in case of misplaced password; the Company Customer Care would need this as your identification, to reveal your password to you only

Q: Do I need to have any educational qualification to be a MyBooster Member?

A: The MyBooster opportunity is open to all - you do not require any educational qualification to avail of it. At MyBooster, we believe in providing an opportunity to those who dare to dream and are willing to invest genuine effort to make their dreams come true.

Q: Do you have to be a certain age to join the MyBooster Business?

A: To register and do MyBooster business one has to be above 18 years of age.

Q: Are there any rules and regulations that one has to follow while doing business with MyBooster?

A: Yes, there are certain procedures and policies that have to be followed. These are aimed at observing and upholding the highest standards of conduct and are intended to mandate the practical operations of the business as well as preserve and protect the rights and benefits available to the Member and to promote ethical selling.

Q: Are MyBooster Members employees of the company?

A: No, MyBooster Members are not employees of the company. They are independent entrepreneurs running their own Business.

Q: What is Sponsorship?

A: Sponsorship is when you introduce a person to this Business, to make them a Member like yourself. When you Sponsor two members under you, they will be either placed on the Right or Left under you. The more you Sponsor, the more is your strength to get better returns.

Q: Does one ever get terminated from MyBooster Membership?

A: Membership can be terminated in case of violation of the rules and regulations regarding code of conduct that the MyBooster member enters into when in contract with MyBooster.

Product Purchase / Repurchase / Payment / Delivery

Q: How do I place an order for MyBooster Products?

A: Placing an order with MyBooster is quick and easy. As you browse through the products on MyBooster Website, you can select the items that you wish to purchase and add them to your cart. Every product that is displayed on the screen is available. If you haven't logged in yet, you will reach the login page. A new user can register here or existing members can login to their account directly.

After choosing your delivery option and the shipping address, if the order is being couriered, you have to provide the payment information for the same. MyBooster offers you multiple options for Online Payments through the Net-banking, Credit / Debit Cards, various Payment Wallets (viz. Paytm, PhonePe, etc) and Cash Coupons wherever applicable.

In case you have opted to Pay by Cheque / DD, it can be sent to MyBooster’s Office directly or deposited in the Bank.

After providing the payment information you are taken to the order confirmation page, which gives the complete details of the order and also shows you the shipping address specified by you for the order. By default, the shipping address that you have mentioned in the Registration Form will be displayed here. An Order confirmation e-mail will also be sent to you.

Q: Where do I send the Cheque / DD?

A: The Cheque / DD has to be sent to MyBooster’s Office. Kindly write your Name and ID on the back of the Cheque / DD. Alternatively the same can be deposited in any of MyBooster’s Branches or Franchisee Demo Centers across the country.

Q: Will I get a receipt for my Payment?

A: Yes, an Online Receipt is provided, which can be printed. No physical receipt is provided.

Q: Is there any other mode of Payment / Discount?

A: Yes, you can obtain a Pre-Paid Voucher from the MyBooster Website. These Pre-Paid vouchers are available only at the MyBooster Website, www.MyBooster.biz . The Unique Number on the Redemption Coupon can be used only once.

Q: Are MyBooster Members required to make a certain minimum purchase?

A: To be eligible to earn performance bonuses, MyBooster Members do not have to maintain any PV or minimum Purchases every month, by recruiting or purchasing or both.

Q: How Is my Order Delivered to Me?

A: MyBooster provides you with different delivery options:

You can choose to pick up the order from your nearest Franchisee Demo Centre. The status of the order will be updated in your Member Panel. MyBooster is committed to making sure you're pleased with the products you purchase and receive the service you deserve

or

You can opt to courier the order directly to you. In case you want the order to be couriered to you directly, MyBooster has partnered with a logistics Company to handle your order depending on the state of the shipment of the order. You can get the order couriered to the default shipping address given at the time of registration or you can change your default shipping address depending on where you want your order delivered. The logistic Company will process and ship the order to you. The status of the order will be accordingly updated in your Member Panel.

The installation cost will be born by direct seller.

Help Videos to know installation process

Q: What is the Boost Assist Plan

A: Boost Assist is a Payment facilitation program designed especially for the purchase of MyBooster’s HI-TA-817 Buder Alkaline Water Ionizer for MyBooster Members. This program allows its members to opt for easy affordable monthly installments. A simple KYC without any Income Proof is necessary to participate in this program.

Q: How Secure is my Payment transaction?

A: MyBooster adopts stringent security measures so as to ensure that your purchasing is private, safe and secure. We have tied up with the Payment Wallet “PayU”, using the latest encryption technology and other methods to protect critically sensitive information, such as your personal information and your Credit / Debit Card, Netbanking & Wallet details. You can be assured that MyBooster offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.

All of MyBooster’s servers are behind security firewalls to ensure maximum protection of your personal details. In fact, shopping online with your banking details at MyBooster is even safer than using a Credit card at a restaurant because “PayU” does not retain your personal information. You need not worry about your information falling into the wrong hands.

Repairs/Products Replacements

Q: What do I do if the Ionizer stops working?

A: Call Customer Support Helpline on +91 7350429999 between 10:00 am to 06:00 pm with your issue.

Q: In case the issue cannot be resolved on call?

A: Customer Support will guide you to the nearest MyBooster Franchise in your city. In the case where you don’t have a franchise in your city, the customer will have to dispatch the Ionizer to the nearest available franchise through courier.

Q: Product Replacements

A: MyBooster gives one year free repair warranty on the machine and 7 years warranty on the Platinum Electrodes

Step by step Registration guide

Visit the Website www.MyBooster.biz

Click on “Register” (at extreme Top Right), you will get the following Page

Fill in your Sponsor’s details ( viz Introducer’s ) ID ..His name will appear below the ID for you to recheck. The Placement ID if not given by your Introducer will be the same as Sponsor ID by default.

Click on Next. Fill in the details as required

On clicking “Finish” you will be successfully Registered as a MyBooster Member

You will receive the following email in your Email ID provided

Go to the Website www.MyBooster.biz. Click on “Login”

You will get the following page, after clicking “Login”

You will be forcibly guided to change your Login Password at the first login, if you have not done so already! ! Just a word of caution kindly do not share your Password with anybody…and that the Login Password & Transaction Password cannot be same.

Once you have changed your Passwords, you can login to your Account